30-Day Money-Back Guarantee & 1-Click Cancellation
Full 30-Day Peace-of-Mind Guarantee: Every Family Peace Starter Kit ($24.00 USD), optional Printable Keepsake Add-On ($17.00 USD), and Annual Family Pass ($99.00 USD) is backed by an unconditional 30-day refund guarantee.
1. How 1-Click Cancellation Works
- Inside the App: Open /app/ and tap the visible “Cancel Subscription in 1 Click” button at the bottom of the Family Hub. Our server immediately stops future renewals via our Merchant of Record API—zero phone calls, zero retention hoops.
- Day 24 Advance Reminder: Seven days before the first $11.90 USD/month renewal on Day 31, we automatically send an advance notice email with a direct link to cancel or switch to the annual plan.
- Annual Upgrade Protection: If a household chooses the $99.00 USD/year Annual Pass right after checkout, any prior monthly billing plan is cancelled automatically within seconds so double charges never occur.
2. How to Request a Refund
Within 30 days of purchase, reply directly to your Hotmart purchase receipt or write to support@senior-global-pending.example with your order email or transaction number. Refunds are issued back to the original payment method without questions.